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TOP 10 FAQ

Is My Elements of Design drinking water faucet lead free

If my original place of purchase says that my Item has been discontinued does that mean Elements of Design has also discontinued this item as well?

What percentage of recycled or reclaimed material is used in the manufacture of faucets?

What is the difference between Ceramic and washerless.

What Cleaning products should I stay away from while cleaning my Elements of Design item

My Brushed Nickel faucet is tarnishing what should I do?

How much space is needed for installing a vessel sink?

What is the recommended hole size for my Kitchen Faucet

Does sink come with drain?

How do I find out if my valve is upside down?

Accessory - Parts [Application and installation]
  • My trip lever is not working what should I do?
  • What is the best way to make sure my waste & Overflow does not leak?
  • How do I remove the drain?
  • Why would I need a sink drain without an overflow
  • Accessory - Parts [Product specification]
  • What is Washerless cartridge?
  • What is Ceramic disc cartridge?
  • What is the difference between Ceramic and washerless.


  • Faucet - Kitchen faucet [Application and installation]
  • How many holes are need to mount my Elements of Design kitchen Faucet
  • What is the recommended hole size for my Kitchen Faucet
  • My Elements of Design spout shank isnt long enough to fit through my Granite Countertop do you have an extension kit?
  • How do I know which types of faucet fit to my sink?
  • There are 4 pre-drilled faucet hole on my sink, what are the holes for?
  • Faucet - Kitchen faucet [Care and maintenance]
  • How to remove mineral clog from Kitchen faucet diverter sprayer.
  • What is the maintenance tips on PVD coated And Lacquered coated products?


  • Kitchen sink - Stainless steel sink [Application and installation]
  • What is self rimming sink?
  • What is Undermount sink? And is it more complicated than self-rimming sink?
  • Can I cutout the hole in my countertop for my sink without a template?
  • How many strainers do I need for my sink?
  • What do I know which strainer fitting my sink?
  • Kitchen sink - Stainless steel sink [Care and maintenance]
  • What shall I do for routine care on my stainless steel sink
  • What is the general maintenance for stainless sink?
  • What to be avoided in order to keep my Gourmetier sink in good performance condition?
  • Care and cleaning of your stainless steel sink
  • Kitchen sink - Stainless steel sink [Miscellaneous (Customer Servic]
  • I do not want a lot of waste at my jobsite. Can I get GOURMETIER sinks without the boxes?
  • How can I get a Specification Sheet?
  • What is the best way to get the cutout template for each sink?
  • Is stainless steel magnetic?
  • What is the inch dimension for various "gauges" ?
  • Kitchen sink - Stainless steel sink [Product specification]
  • Is my Elements of Design stainless steel sink soundproof?
  • Why We Like Stainless Steel Sinks
  • With so many brands of sinks available today, what makes GOURMETIER so special?
  • Do GOURMETIER sinks meet code?
  • Are all makes and models made alike?
  • What is the finish of the sinks?
  • Is Gourmetier sink in One-Piece Construction Design?
  • Is undercoating important?
  • Why are stainless steel sinks so popular?
  • What does the term "Gauge" mean?
  • What is 304 Grade stainless steel?
  • Can Gourmetier sink used at very low and very high temperature?
  • Kitchen sink - Stainless steel sink [Warranty and return policy]
  • Are GOURMETIER sinks warranted? And for how long?


  • Lavatory - Faucet [Application and installation]
  • Can I use my old drain assembly on my new Elements of Design bathroom lavatory faucet?
  • Is sealant needed to install my faucet drain assembly?
  • How much space is needed for installing a vessel sink?
  • What should I do if my vessel sink is not come with a pre-drilled faucet holes?
  • Lavatory - Faucet [Care and maintenance]
  • How do I maintain my vessel sink?
  • Lavatory - Faucet [Care and Maintenance]
  • How should I flush my faucet.? And how often?
  • Lavatory - Faucet [Miscellaneous (Customer Servic]
  • The hot or cold indicator button fell off of my Elements of Design handle were can I find a replacement for my item
  • Lavatory - Faucet [Product specification]
  • What is the material for vessel sink?
  • What is the durability of a Glass Vessel Sink?


  • Lavatory sink - Vitreous china sink [Application and installation]
  • How can a vessel sink be installed?
  • How to pick a right sink for my bathroom?
  • When to choose a faucet for my new bathroom sink?
  • How do I install a pedestal sink?
  • What type of faucet should I get for my pedestal sink?
  • Lavatory sink - Vitreous china sink [Care and maintenance]
  • How can I remove black marks that showed up on my vitreous china sink?
  • How can I clean my sink on the daily basis?
  • How can I remove black marks that showed up on my vitreous china sink?
  • How can I clean my sink on the daily basis?
  • Lavatory sink - Vitreous china sink [Product specification]
  • Does sink come with drain?
  • DO fauceture vessel sinks meet American standerd plumbing code?
  • Why buy a pedestal wash basin?


  • Maintenance - Faucet [Care and maintenance]
  • What Cleaning products should I stay away from while cleaning my Elements of Design item
  • If my Elements of Design item starts to develop calcium build or lime before it gets to severe what can I do to clean it off?
  • How do I maintain the finish on my faucet?
  • Will Chemical agents such as drain cleaners cause damage to my faucet?
  • What should I use to clean my faucet?
  • How do I remove mineral deposits from my showerhead.
  • My Brushed Nickel faucet is tarnishing what should I do?


  • Miscellaneous - Faucet [Application and installation]
  • If I am needing technical support or help installing my Elements of Design item who can I contact?
  • Miscellaneous - Faucet [Miscellaneous (Customer Servic]
  • If I order a Elements of Design item from K.B who can I contact for any type of tracking for my item.
  • If my original place of purchase says that my Item has been discontinued does that mean Elements of Design has also discontinued this item as well?
  • Where can I purchase replacement parts for my Elements of Design item?
  • Can I purchase Elements of Design items in mixed finish?
  • Miscellaneous - Faucet [Missing part and part defect]
  • The hot or cold indicator button fell off of my Elements of Design handle were can I find a replacement for my item
  • If my Elements of Design faucet is leaking what should I do?
  • If the Elements of Design item I purchased arrives broken who should I contact?
  • If the finish on my Elements of Design item is coming off should I return my item, If so where should I return it?
  • Miscellaneous - Faucet [Product specification]
  • Can I purchase Elements of Design items in mixed finish
  • Is My Elements of Design drinking water faucet lead free
  • Where can I find my model number?
  • If I order a Elements of Design item from K.B who can I contact for any type of tracking for my item?
  • What is the GPM or flow rate per faucet? Does this vary by model, if so give the range?
  • What, if anything, is being done to meet Californias low lead limits in faucets?
  • What percentage of recycled or reclaimed material is used in the manufacture of faucets?
  • Are Elements of Design products lead free?
  • What is ceramic disc Cartridge?
  • What is PVD?
  • What is the difference between Ceramic and washerless.
  • Miscellaneous - Faucet [Warranty and return policy]
  • When I purchased my Elements of Design item I purchased mixed finish but now I dont like it can I change out the item color I dont like?


  • Shower - Tub & Shower [Appliaction & Installation]
  • What happens if my valve is upside down?
  • What can I do to correct the situation on my valve is upside down?
  • Can I install Elements of Design shower valves back to back?
  • How do I know if my Elements of Design pressure balance valve is working properly?
  • If I have Elements of Design straight supply lines can I hook them up to my Elements of Design wall mounted tub faucet?
  • Shower - Tub and shower [Application and installation]
  • How do I find out if my valve is upside down?
  • If I have Elements of Design straight supply lines can I hook them up to my Elements of Design wall mounted tub faucet?
  • Shower - Tub and shower [Miscellaneous (Customer Servic]
  • If I wanted to change the finish on my tub and shower item can I purchase trim only?
  • Shower - Tub and shower [Product specification]
  • Do all Elements of Design shower heads come with a water flow restrictor if so is it removable?
  • Does my Elements of Design tub and shower valve have hot and cold water shut offs?
  • what is a pressure balanced valve and why do I need it?


  • Warranty - Faucet [Care and maintenance]
  • Does the Elements of Design Limited Warranty cover faucet seats and springs?
  • Warranty - Faucet [Warranty and return policy]
  • What is the warranty for Elements of Design faucet?
  • What is the warranty for stainless steel sink?
  • What is the warranty for Elements of Design virteous China wash basin & vessel sink?

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