BATH PRODUCTS HOME
BATH ROOM FAUCETSTUBS, SINKS, AND TOILETSACCESSORIES AND PARTS
Clawfoot Tub Faucets Vintage Tubs Bath Accessories
Widespread Lavatory Vessel Sinks Tub Drains
Centerset Lavatory Wash Basins Shower Heads
Tub And Shower Toilets Shower Rods
Vessel Sink Faucets Vintage Faucet Supplies
Custom Shower Sets Tub / Shower Parts
Roman Tub Fillers Made to Match
Speciality Other Parts

KITCHEN PRODUCTS HOME
KITCHEN FAUCETSACCESSORIES & PARTSSINKS
Pull-out Strainers Stainless Steel Sinks
Single Handle Soap Dispensers
Two-Handle Faucet and Sink Parts
Water Filtration

SUPPORT HOME
SUPPORT
FAQ Solutions
Video Library
Contact Us
 
 
 
   
 
 

   Home > Product Warranty



Elements of Design™ Faucets
(10) YEARS LIMITED WARRANTY


Elements of Design warrants its faucets to be flawless during normal residential use. If the faucet should leak or drip during normal use, Elements of Design will, free of charge, mail to the original owner the cartridge necessary to put the faucet in good working condition. All warranty parts to be shipped freight prepaid ground service. Customer will be responsible for all warranty part freight charges if express shipping is requested. This warranty applies only to Elements of Design Faucets installed in the United States of America only.

Elements of Design also warrants all other aspects of the faucet or accessories (except Oil Rubbed Bronze and Dark Bronze Finishes on color changes as part of the normal living finish behavior) to be free of defects in material and workmanship during normal residential use within (10) years from the date of purchase to its original owner. If a defect is found in normal residential use, Elements of Design will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. Damage to a product caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Elements of Design with all warranty claims. Elements of Design is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Elements of Design exceed the purchase price of the Faucet.

Special finishes:
Warranty does not apply to special or living surface finishes such as Oil Rubbed Bronze, Dark or Old Bronze as living finishes will change over time as a result of a normal process and may look different than at the time of purchase, therefore these items are warranted for functionality only. Oil Rubbed Bronze, Dark or Old Bronze components may vary in shade at the time of shipment. This warranty is limited to the replacement of defective parts only, labor charges and/or damage resulting from improper installation, repair or replacements, as well as incidental and consequential damages connected therewith are excluded. Any damage to this faucet as a result of misuse, abuse, neglect, accident or improper installation or any use not consistent with the instructions furnished by us, will void this warranty.

CAUTION!!!
1. Prior to installing the faucet, water lines must be flushed clean of debris and particles that may be present to avoid the clogging of cartridges or aerator causing mal-function, leakage or reduce in flow.
2. Warranty will be void if water lines are not properly flushed prior to installing the faucet.
3. Use of abrasives cleaners of any strength may damage the finish of your faucet and will void this warranty.

To obtain warranty service, contact the Dealer, Plumbing Contractor, Home Center or E-tailer, or contact Elements of Design by calling 1-877-Faucet-1 (328-2381) or write to Attn: Warranty Department, 6240 Prescott Court, Chino CA 91710.
* Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.




Elements of Design™ Cast Iron Tubs, Acrylic Tubs, Toilets, Vessel Sinks, Wash Basins, and Stainless Steel Sinks.
ONE-YEAR LIMITED WARRANTY


ELEMENTS OF DESIGN Sinks, tubs and toilets are warranted to be free of defects in material and workmanship for one year from date of installation.

Elements of Design will, at its election, repair, replace or make appropriate adjustment where Elements of Design inspection discloses any such defects occurring in normal usage within one (1) year after purchase to its original owner. Proof of purchase (original sales receipt) must be provided to Elements of Design with all warranty claims. Elements of Design is not responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service, contact the Dealer, Plumbing Contractor, Home Center or E-tailer, or contact Elements of Design by calling 1-877-Faucet-1 (328-2381) or write to Attn: Warranty Department, 6240 Prescott Court, Chino CA 91710.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.

* Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.